Questions, answered plainly.

Texas home care agencies, particularly people starting an agency or in their first two years. It is not built for Medicare-certified agencies, Medicaid billing, assisted living facilities, or group homes.

In almost all cases yes. Texas licenses home and community support services agencies regardless of payment source. Confirm your specific service mix with Texas Health and Human Services before operating.

17 procedures, 14 printable forms, 9 tracking logs, the 14-day deployment guide and dashboard, and the Texas Licensing Starter Bundle. Delivered as editable Word files plus PDF copies.

Yes. They are Microsoft Word documents. A manual you cannot edit describes somebody else agency, which is worse than having none because a surveyor will hold you to it.

No, and nobody can sell you documents that are approved in advance. The procedures and forms are operational templates, and the Texas guides cite 26 TAC Chapter 558 so you can check your policies against the rules. Making them describe your agency, and verifying current requirements with HHSC, remains your responsibility.

No. Documentation is the part of a survey you can control and where most citations come from. Anyone promising a guaranteed outcome is overstating what a document product can do.

Then this is not the right purchase. Everything here is built for Texas home care agencies only.

Every product arrives by email, usually within minutes and always within 24 hours. Download links stay active for 7 days, so save your files. If nothing arrives, check spam and promotions, then email support.

Fourteen days on every product, no argument. Email support and you get your money back.

No. Every price is one-time and nothing stops working if you never pay again. The old $997 annual renewal has been removed.

No. ApexCare Governance is not a law firm and not a licensed regulatory consultancy. It does not interpret regulations, certify compliance, or replace legal counsel.