Texas HCSSA & PAS operators
Your policies are the part of the survey you can control.
Texas licenses thousands of home and community support services agencies, and HHSC surveys them unannounced. Most citations are documentation problems, not care problems. Get the manual, the forms, and the logs in one purchase.
- 17 procedures, 14 printable forms and 9 tracking logs
- Editable Word files, so the manual describes your agency
- Texas licensing and survey guides citing 26 TAC Chapter 558
- 14-day deployment guide and dashboard
See what is in the $497 systemRun the free 2-minute check
Fourteen-day refund. No subscription. No renewal fee to keep what you bought.
Where the citations come from
Private pay is not unregulated
Payment source does not exempt you. If you deliver personal assistance services in a client home in Texas, you are licensed under HCSSA rules and you will be surveyed.
Documents are not enough on their own
A manual says what you promise to do. A survey checks whether you did it. That is why the logs, the review signatures, and the corrective action records matter more than page count.
Priced against the market, not above it
Comparable Texas manuals run $200 to $950. This one is $497 and includes the forms, logs, deployment guide and Texas licensing bundle. There is no $5,997 tier any more.
Four ways in
Start where you actually are.
Not licensed yet, licensed and unprepared, or preparing for a survey. Pick the one that matches this month.
Governance Exposure Scorecard
- Six-question assessment
- Instant risk classification
- Your highest-exposure gap, named
- An on-screen action plan in the order to fix things
Audit Readiness Toolkit
- 40-question audit readiness self-assessment
- Incident log template
- Supervisor review workflow
- 12-month governance calendar
Texas Licensing Starter Bundle
- Texas rule crosswalk and readiness workbook, citing 26 TAC Chapter 558 line by line
- 15 model policies Texas requires, including registry checks and abuse reporting
- Personnel file and client file checklists built from the rules
- HHSC application guide and initial survey prep guide
Complete Texas Home Care System
- 17 standard operating procedures, from intake to emergencies
- 14 printable forms, including incident, complaint and service agreement
- 9 tracking logs for incidents, complaints, training and more
- The Texas Licensing Starter Bundle, with 15 Texas model policies, included
- Editable Microsoft Word files plus PDF copies
- 14-day deployment guide and dashboard
- No renewal fee to keep using what you bought
Done-With-You Setup
- Everything in the $497 system
- A short intake form instead of calls
- Every document customized to your agency within 5 business days
- Written review of your HHSC application file before you submit
- Email support for 30 days
All prices are one-time. Nothing here renews automatically and nothing stops working if you do not pay again. Full product detail and comparison.
Get the free Texas survey-prep checklist
One printable page covering the records to check before a survey. Opens as soon as you enter your email.
Texas care operators only. Unsubscribe any time. Your address is never sold or shared.
Free guides
The documentation questions operators actually ask.
Written for Texas operators. No email required to read any of them.
Private-Pay Home Care Compliance in Texas: What Actually Gets Checked
Private-pay home care in Texas is licensed and surveyed. Here is what HHSC checks, which documents you must keep, and how to prepare before your first survey.
Home Care Audit Checklist: What to Pull Before a Survey
A practical pre-survey checklist for Texas home care agencies covering policies, personnel files, client records, incident logs, and corrective action documentation.
Incident Reporting Procedure for Home Care Agencies
How to build an incident reporting procedure that survives a survey: what counts as an incident, what to record, notification timelines, and supervisor review.
Complaint Handling Procedure for Home Care Providers
A complaint procedure that holds up under survey: intake, acknowledgement, investigation, resolution, and the log that proves you did it.
Corrective Action Documentation for Care Providers
How to document corrective action so it counts: root cause, the specific change, who owns it, the deadline, and the follow-up check that proves the fix held.
Staff Training Documentation for Care Providers
What a training record must contain, when training has to happen, and how to prove competency rather than only attendance.
Straight answers
Do private-pay home care agencies in Texas need a licence?
In almost all cases yes. Texas licenses home and community support services agencies regardless of payment source. Personal assistance services delivered in a client home generally require HCSSA licensure through Texas Health and Human Services. Confirm your specific service mix with HHSC.
What do I actually get for $497?
17 procedures, 14 printable forms, 9 tracking logs, the 14-day deployment guide and dashboard, and the Texas Licensing Starter Bundle. Every file comes as an editable Word document plus a PDF copy, delivered by email.
Are the files editable, or view-only?
Editable. You get Microsoft Word files you can put your agency name, services, and service area into, plus PDF copies for printing. A manual you cannot edit is a manual that describes somebody else agency.
Is this state-ready for HHSC, or a template I have to adapt?
The procedures, forms and logs are operational templates you adapt to your agency. The Texas guides in the bundle cite 26 TAC Chapter 558 so you can check your policies against the rules. It is still your responsibility to make it describe your agency and to verify current requirements with HHSC. Nobody can sell you a manual that is approved in advance, and any seller claiming otherwise is overstating what they have.
Does this guarantee I pass my survey?
No, and be sceptical of anyone who says otherwise. Documentation is the part of a survey you can control, and it is where most citations come from. What you get is a complete, current, consistent document set and the review habits that keep it that way.
What if I am outside Texas?
This is built for Texas home care agencies only. The licensing guides and rule citations are Texas-specific, so it is not the right purchase for another state.
What is your refund policy?
Fourteen days. If the system is not what you expected, email support and you get your money back. Read the full refund policy for the detail.
Not sure which one you need?
Six questions, two minutes, no account. You get a risk score and the single gap most likely to be cited first.
ApexCare Governance™ provides operational documentation and educational guidance. It is not a law firm and not a licensed regulatory consultant. It does not provide legal advice, interpret regulations, certify compliance, or guarantee any licensing or inspection outcome. Verify all current requirements directly with Texas Health and Human Services.